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Welcome to the tenth newsletter from the Growth team!

The Growth team's objective is to work on software changes that help retain new contributors in mid-size Wikimedia projects.

General news

• Growth team features are now fully deployed in Arabic Wikipedia and Basque Wikipedia (along with Czech, Korean, and Vietnamese Wikipedias). If your community is enthusiastic about welcoming newcomers, we encourage you to contact us so that we can verify together if your wiki is eligible. Then, go through the checklist to start the process of configuring the features.
• We have deployed features that help newcomers find their newcomer homepage. These features were successful, and more than doubled the number of newcomers who find their homepage. In Czech Wikipedia, 72% of newcomers visit their homepage and in Korean Wikipedia, 49% of newcomers visit their homepage.
• You can now join the Growth discussion space on the Wikimedia Space. This space has been created during Wikimania, to coordinate initiatives around welcoming newcomers. Please come and say hello!

Growth at Wikimania

Opening panel in the Community Growth space

• Several members of the Growth team attended Wikimania in Stockholm. We helped organize a conference track around Community Growth, presented about our team's work, and had many conversations with community members from around the world.
• Here are the most important links:
  • Notes and learnings from Wikimania
  • Video of Growth team presentation about our work and learnings from the past year
  • Slides from Growth team presentation
• These are some of our topline notes:
  • Alignment on newcomer retention: It seems like Wikimania attendees generally believe that newcomer retention is an important problem.
  • Connecting offline to online: Enthusiasm for ideas that connect our features better to offline events, such as making homepage mentors correspond to offline mentors.
  • Mentor dashboard: Experienced users requested a dashboard with which they could monitor newcomers who may need help.

Newcomer tasks -- feedback needed!

Mockup of newcomer tasks

• The Growth team's main project right now is newcomer tasks, which will suggest easy edits for newcomers. It will be built as a new module for the newcomer homepage.
• We hope that this project will help newcomers build their skills before attempting more difficult edits, such as creating new articles or adding images.
• These are the three main challenges we've been working on:
  • Where to find the tasks? After considering many different sources for tasks, we've decided to start by using maintenance templates, which are applied by editors on most wikis, and including tasks like copy editing, adding links, and adding references.
  • How to match to interests? Research shows that users are more likely to work on articles that are related to their interests. We are currently prototyping methods to ask newcomers their interests and then find articles that match.
  • How to guide the newcomer? Once a newcomer has selected a recommended article, they will need guidance on how to complete the edit. We have decided to use the help panel to provide that guidance while the newcomer edits.
• We are currently engineering on this feature, and we recently published notes from user tests that give mostly positive feedback.
• You can explore the design for newcomer tasks in these interactive mockups. We hope to hear from you about your thoughts on the project talk page. Do you think this could be helpful for newcomers? What are we missing?

Growth team's newsletter prepared by the Growth team and posted by bot • Give feedback • Subscribe or unsubscribe.

18:49, 2 October 2019 (UTC)

Welcome to the ninth newsletter from the Growth team!

The Growth team's objective is to work on software changes that help retain new contributors in mid-size Wikimedia projects.

Opening Growth features to more wikis

The Growth team has existed for about one year. During that time, we have developed several features that we think can help increase retention. Though we are still gathering data to detect scientifically whether the features increase retention, we think that some of the features are ready to be deployed on more wikis that want to experiment with them. If your community is enthusiastic about welcoming newcomers, we encourage you to contact us so that we can verify together if your wiki is eligible.

Then, go through the checklist to start the process of getting these features:

• Help panel: allow newcomers to find help and ask questions while they edit.
• Welcome survey: learn what topics and types of edits newcomers are interested in.
• EditorJourney: learn what workflows newcomers go through on their first day.

General news

Indicator that encourages users to look at their Notifications for responses to their questions

• A new quarter of the year has started, and the team has set our goals for the next three months. The most important goals are:
  • Newcomer homepage: increase activity through a task recommendations module. Now that we have seen several weeks of positive activity on the newcomer homepage, we think that the most important thing to add is a way for newcomers to find tasks to work on. The challenge will be recommending the right kind of tasks at the right point of their journey.
  • Newcomer homepage: increase feature discovery rate by 100%. Right now, only 20% - 30% of newcomers ever visit their homepage. We want to double that number by making sure all newcomers know how to find it.
  • Help panel: increase usefulness through improvements to affordance, search, and UX flow. We have looked closely at data and anecdotes from the usage of the help panel, and we plan to pursue specific improvements to increase its effectiveness (see accompanying image of a feature that helps newcomers find responses to their questions).
• Wikimania is coming up next month, which includes a "Community Growth" space. We hope to see people from all communities there to talk about how to bring newcomers into our movement.
• We have started to deploy features to our team's fourth target wiki: Arabic Wikipedia. That wiki is the biggest one we target, it has a high percentage of mobile users, and also is our first right-to-left language. This will help us make sure that our features are valuable for as many types of users as possible.

Mobile homepage and early analysis

Button to help newcomers find their homepage from their empty Contributions page

• The mobile version of the newcomer homepage was deployed to Czech, Korean, and Vietnamese Wikipedias. Now, newcomers can access their homepage from both desktop and mobile devices.
• We have published our first set of data about the performance of the newcomer homepage. In summary, we are happy with the homepage's performance so far. We see about half of visitors clicking on something, and the majority of them returning to the homepage multiple times.
• Because we see positive usage of the homepage, we will deploy several small features in the next two weeks that help more newcomers discover their homepage (see accompanying image of a feature that helps newcomers discover their homepage from their empty Contributions page).
• As listed in our goals above, we'll be starting to focus on adding task recommendations to the newcomer homepage. We'll be publishing early thoughts on this feature so that community members can give their thoughts and advice.

Growth team's newsletter prepared by the Growth team and posted by bot • Give feedback • Subscribe or unsubscribe.

14:26, 23 July 2019 (UTC)

Hi James, Ive completed FR version and added some corrections on EN page, can you resend please for translation to be synchronized ? Thank you.

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5 juillet 2019 à 19:26 Jdforrester (WMF) discussion contributions a marqué MediaWiki 1.33 à traduire

Christian Wia (talk) 15:02, 6 July 2019 (UTC)

	L’étoile d’actes de gentillesse divers
	fast and positive collaboration, we continue! Christian Wia (talk) 21:11, 2 July 2019 (UTC)

Welcome to the eighth newsletter from the Growth team!

The Growth team's objective is to work on software changes that help retain new contributors in mid-size Wikimedia projects.

May was a busy month, and we apologize for a slightly late newsletter.

General news

• The Growth team will begin to work with the Arabic Wikipedia community as a new target wiki. This is in addition to Korean, Czech, and Vietnamese Wikipedias.
• Several members of the Growth team attended Wikimedia Hackathon. To see what we worked on and learned, read this update (in English).
• Wikimania 2019 is coming up in August. The conference will include a "Community Growth" space, for sessions about how our communities expand through software and programs.

Early results from newcomer homepage release

A newcomer homepage on Czech Wikipedia (displayed in English language)

• The newcomer homepage was deployed in Czech and Korean Wikipedias on May 6 for desktop users. It is deployed in an A/B test, so that half of newcomers have access to the homepage and half do not. They access it by clicking on their username in their personal tools along the top of the window.
• After about a month of usage, we see a few interesting trends. We think that the usage is going well so far, as we continue to work on the feature
  • About half of users who visit the homepage click on a link or button.
  • About half of users visit the homepage more than once, with about a fifth of users visiting on multiple days.
  • Users are interacting with all the different modules on the page -- there is no clear favorite.
  • Users have been asking questions to their mentors -- but not on the help desk.

Next steps for homepage

Mockup of mobile newcomer homepage

• Because we are seeing good reactions to the homepage from the first users, we are prioritizing work that helps more users find their homepage:
  • Mobile homepage: the team is currently building the mobile version of the homepage. We tested this design with five users, giving us confidence that the design is strong.
  • Features to aid discovery: only a minority of newcomers who have a homepage will find their homepage on their own. The team is designing features that help newcomers learn where to find their homepage. The most important feature will point to the homepage link using a GuidedTour.
• User tests showed that the most important thing to add to the homepage are clear task recommendations to help newcomers get started with editing right away. This is the module that we will be working on next.

Future of team in the next year

• The Growth team has been working since September 2018, and we're now planning for the work we'll be doing for the next fiscal year, which begins in July.
• Though we have not yet developed a feature that clearly increases growth in our target wikis, we believe that the features we have been developing have high potential to increase growth if we continue to work on them.
• Therefore, the team will continue to work on the features we have started, and we will develop related features that improve the overall newcomer experience. These features may include:
  • Improvements to how newcomers can build their user pages and develop their on-wiki identity. See initial notes here.
  • Improvements to how newcomers receive notifications on-wiki and through email, so that they quickly find out if other users are contacting them.
  • Processes that help newcomers get awards or recognition for good work.
  • Ways for newcomers to see the activity on the wiki and find others who share their interests.
• We will start discussions with communities to help us define these ideas before we work on them.

Growth team's newsletter prepared by the Growth team and posted by bot • Give feedback • Subscribe or unsubscribe.

09:02, 13 June 2019 (UTC)

Nevermind, it works now

Hi. I just went to start translating Manual:Page content models, but it won't let me save, saying that "Saving the translation failed: This namespace is reserved for content page translations. The page you are trying to edit does not seem to correspond any page marked for translation." - can you help? Thanks, --DannyS712 (talk) 01:25, 31 May 2019 (UTC)

Welcome to a special newsletter from the Growth team! This special newsletter is not about Wikimedia Foundation Growth team projects. Instead, it is a call for submissions for the Community Growth space at Wikimania 2019. We think that many people who receive this newsletter may have something valuable to contribute to this space at Wikimania. We haven't translated the newsletter, because Wikimania's language is English.

Please see below for the message from the organizers of the Community Growth space at Wikimania.

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Wikimania 2019 is organized into 19 “spaces”, which are all accepting proposals for sessions. This message comes from the team organizing the Community Growth space.

Since you are interested b Growth team projects, and potentially involved in welcoming newcomers initiatives on your wiki, we would like to invite you to submit a proposal to the Community Growth space because of the actions you’ve done around newcomers on wikis. The deadline for submission is June 1. See below for Community Growth submission topics and session formats. Topics and sessions have to be in English.

In the Community Growth space, we will come together for discussions, presentations, and workshops that address these questions:

• What is and is not working around attracting and retaining newcomers?
• How should Wikimedia activities evolve to help communities grow and flourish?
• How should our technology and culture evolve to help new populations to come online, participate and become community members?

Recommended topics: please see this link for the list for the list of recommended topics. If you do not plan to submit a proposal, you can also suggest additional topics here. If your topic does not fit into our space, remember that there are 18 other spaces that could welcome you sharing your knowledge and perspective.

Types of session. We prefer sessions that are participatory, interactive, promote conversations, and give a voice to parts of our movement that are heard less often. Please see this link for the list of recommended session formats.

Poster submissions. Posters are also a good way to introduce a topic, or show some results of an action. Please consider submitting one!

More information about the Community Growth space, topics, and submission formats is available on the proposal page.

Please submit your proposal. The reviews will happen at the beginning of June.

If you have questions about Wikimania in general, please ask them on the Wikimania wiki.

On behalf of the Community Growth leadership team, Trizek (WMF), 11:44, 16 May 2019 (UTC)

	L’étoile du travail d’équipe
	Thanks for your immediate help. Christian Wia (talk) 18:19, 6 May 2019 (UTC)

Je vous en prie. :-)

moved to phab:T222536

Hi James. I wished to leave an observation for the developer community, and not exactly sure of the best place to leave it with regard to the default installation of mediawiki.

In a role of looking at spam activity at WMF wikis, I am now seeing that there are many mediawiki-installed wikis across the web that are becoming spambot-infested eg. planet-nomads-wiki.com, and they are either purposefully setup to be targets for spambots, or they are set up and left by whomever installed them. Either way, their abuse is being leveraged to spam, and proliferate spam. I am guessing that they are just default installations of mediawiki, and that the spambots are just able to work their "magic" without much difficulty.

It would seem to me though that our default configuration of mediawiki that is packaged is allowing for this easy abuse of wikis. I would like to see the developer community have a conversation about whether such an open and abusable/misusable configuration is truly in the best interests of wikis, and the secure web. Might there be a better default configuration that could be packaged/utilised to enable less abuse of mediawiki application?

I have started to blacklist numbers of these wikis after investigation that they are abused and that they are otherwise unmanaged. Predominantly these wikis have just been set up with a default administrator account (admin/crat) and these accounts have next to no activity.

Hey @Billinghurst, that's an interesting point; thank you for highlighting it. I'm not sure who would be best-placed to run such a conversation, but @CCicalese (WMF) as product owner of MediaWiki itself likely has a few ideas.

Tracked in Phabricator
Task T222536

Welcome to the seventh newsletter from the Growth team!

The Growth team's objective is to work on software changes that help retain new contributors in mid-size Wikimedia projects.

Newcomer homepage release this week

Screenshot of newcomer homepage in Test Wikipedia, in English.

The main feature that the team has been working on over the last month is the newcomer homepage. This feature gives newcomers a place on the wiki to get oriented, learn about editing, and see their impact (see the accompanying screenshot from Test Wikipedia). We intend to release this feature to Czech, Korean, and Vietnamese Wikipedias on May 2nd.

Like the other Growth team features, this will be deployed in a controlled experiment, in which half of newcomers will have access to their homepage and half will not. Users with the feature will be able to access it by clicking their username at the top of their browser, and it will only be available on desktop -- not mobile. Experienced users who want to see their homepage will be able to turn it on in their preferences.

Wikis receiving the newcomer homepage can expect these things:

• Additional questions will come to the help desk from the "help module" on the homepage.
• Mentors who have signed up for the "mentorship module" will start to receive questions on their user talk pages.
• More users may create and edit user pages through the "start module".

Mockups for potential designs of mobile homepage

Recent and future homepage development

The most important piece developed for the homepage over the last month is the "start module", which gives newcomers clear actions to take when they are new: add/confirm their email, go through a tutorial, start their user page. We learned about the need for this module from user tests last month. The next priorities for the newcomer homepage are:

• Mobile design: to work well in mobile browsers, the homepage needs a separate design and engineering. See the accompanying mockups for potential mobile designs.
• Features for discovery: only about 15% - 30% of newcomers will discover their homepage by clicking their username at the top of their browser. We are going to be designing additional ways for newcomers to find out about it.
• Additional modules: the initial version contains some of the simpler modules. Potential upcoming modules include task recommendations and a feed of activity on the wiki.

Other updates

• Help panel leading indicators: our team published data on the help panel's initial performance. The evaluation exposes some areas for improvement, but we think the help panel's behavior so far is healthy and that it is not having a negative impact on the wikis. We will be publishing additional data, making plans, and asking for community thoughts around the future of the help panel over the course of the next two weeks. If you are interested in trying out the help panel on your wiki, please let us know on our team's talk page.
• Long term plans: the team had a week of planning meetings, in which we talked about some longer-term ideas for Growth work. Some of the top ideas are: to extend the newcomer homepage to help user's build their identity through a user profile, and to revisit the "engagement emails" project that the team put on hold. Over the next month, we will be asking for community conversation around how the team can spend our time in the next fiscal year, that starts in July.

Growth team's newsletter prepared by the Growth team and posted by bot • Give feedback • Subscribe or unsubscribe.

16:19, 29 April 2019 (UTC)