User talk:Jdforrester (WMF)

Pre-Flow discussion is on User talk:Jdforrester (WMF)/Archive.

Welcome to the fourteenth newsletter from the Growth team!

The Growth team's objective is to work on software changes that help retain new contributors in mid-size Wikimedia projects.

Success with guidance

The star on this image is the week we deployed "guidance".

We deployed the "Guidance" feature on June 15.

This feature uses the help panel to explain what to do after selecting a suggested edit. For instance, if a newcomer selects a copyedit task, they are guided on what sorts of errors to look for. They can see examples of how to rewrite the text. You can try this feature on test.wikipedia.org. First enable the homepage and the help panel in your preferences there.

Since we launched "Guidance", the data we collected show good results (see image). Now, we see more users completing suggested edits than before Guidance was deployed.

Structured tasks

Design concept for the "add a link" structured task

Structured tasks is a project that aims to break down editing workflows into a series of steps. We hope newcomers can accomplish these tasks easily.

In the previous newsletter, we asked for feedback from community members on the idea. We had a good discussion in six languages with 35 community members (summary here). We have now posted new design mockups. We hope community members can check the mockups out and react to them (in any language). They are posted along with some of the main questions we are thinking about as we continue to refine our plans.

Other technical updates

Mockup of Variant D of the homepage on desktop.

• We are currently working on Variants C and D (adjacent image) of the homepage. The goal is to increase the number of newcomers who start the newcomer tasks workflow. This is the team's main project at the moment.
• We've made it easier to hide the help panel when not needed.
• The welcome survey has a new question for people who created their account: language skills. The goal is to find out how many newcomers know multiple languages, so that we can learn whether it is a good idea to integrate Content Translation as a newcomer task. To make room for this question, we removed one that is not being used.

Community outreach

• We continue to engage with more communities. We recently deployed the Growth features to Persian, Hebrew, and Russian Wikipedias. Learn more about getting the features.
• If your community is having a remote event, and you are interested in hearing from the Growth team, please contact us! We have already participated to two community events online:
  • The Polish Wikiconference (recording on Google Drive)
  • The Celtic Knot 2020 (video available on Youtube).

Growth team's newsletter prepared by the Growth team and posted by bot • Give feedback • Subscribe or unsubscribe.

09:33, 7 September 2020 (UTC)

Use "Do not invalidate translations" checkboxes in Special:PageTranslation.

By your action, the existing translations were invalidated. See and

I did?

Yes. I did not invalidate.

Huh. Maybe it didn't take the checkbox?

The last time I marked something, I couldn't find the box (which I wish was checked automatically). Maybe it only appears sometimes?

The ways of Translate are dark and mysterious, indeed.

See "Invalidation" paragraph in Help:Extension:Translate/Page translation administration .

… yes? I know what invalidation skipping is. I applied it in these cases. Apparently it didn't take on that page.

Welcome to the thirteenth newsletter from the Growth team!

The Growth team's objective is to work on software changes that help retain new contributors in mid-size Wikimedia projects.

Join the conversation: structured tasks

Sketch of an idea for a structured workflow for adding links to an article. The goal is to help newcomers edit at high volume.

We are looking for community input on a new project to make it easy for newcomers to make real article edits.

In our previous newsletter, we talked about the productive edits coming from the newcomer tasks feature. Those good results have continued: about 900 newcomers made over 5,000 suggested edits so far. We've learned that newcomers are interested in receiving suggested edits.

Now, we are thinking about how to supply them a feed of easy edits that will help more of them be successful quickly. We have a new idea called "structured tasks". This would aim to break down edits into steps that are easy for newcomers and easy on mobile devices.

In the past, certain kinds of editing tasks have been structured. For instance, adding categories through HotCat. Now, we are thinking about how to structure the editing of articles. The goal is to allow newcomers can make large content additions, especially from their mobile devices.

Please visit the project page and respond to the discussion questions listed on the talk page. You are welcome to show this project to others in your community. You can help by translating the materials to your language so that more voices can join in. We will be having this conversation until June 18.

Expanding to more wikis

We have expanded to six new wikis, and are looking for more interested communities.

In the last two months, we deployed Growth features to six new wikis: Ukrainian, Serbian, Hungarian, Armenian, and Basque Wikipedias, and French Wiktionary. Newcomers from these wikis have already contributed over 600 edits through Growth features.

We want to expand to more wikis in the coming months, and we are looking for interested communities. French Wikipedia already agreed and will be the next one to join the experiment. We will contact several other wikis in the coming weeks to offer them to participate.

Do you think the Growth Team features would be a good addition to your wiki? Please see this translatable summary of Growth features. You can share with your communities and start a discussion. Then, please contact us to begin the process!

Other updates

39 topics are now available for newcomer tasks

Work continues on improving newcomer tasks and the homepage.

• In March, we deployed an upgrade to the topic matching in newcomer tasks. The current version offers 39 different topics using new ORES models.
• In April, we completed an A/B test of two homepage configurations. We learned that more newcomers will attempt suggested edits if the module is made more prominent. We are implementing those learnings in our next test. See the full results here.
• We are currently working on guidance for newcomer tasks. It will use the help panel to guide newcomers through completing easy edits.
• Our next step is to create new configurations of the homepage. The goal is to encourage more newcomers to begin doing suggested edits.

As usual, we are still welcoming your feedback and questions about our features. Please contact us on the project talk page!

Growth team's newsletter prepared by the Growth team and posted by bot • Give feedback • Subscribe or unsubscribe.

14:29, 18 May 2020 (UTC)

You archived this extension on MediaWiki.org without doing any of the other steps of archiving an extension hosted on Gerrit (emptying the repo, removing the tests from integration/config, etc.)

Correct. I'm working though it.

Love it

Welcome.

	The Random Acts of Kindness Barnstar
	Thank you for Wikimedia response. https://www.mediawiki.org/w/index.php?title=Topic:Vjz6dbj0jfzuph25&topic_showPostId=vk07w9d6zg392tr0&fromnotif=1

Welcome to the fifth newsletter for the new Growth team!  

The Growth team's objective is to work on software changes that help retain new contributors in mid-size Wikimedia projects.

New projects for discussion

We began the "Personalized first day" project with the welcome survey so that we could gather information about what newcomers are trying to accomplish. The next step is to use that information to create experiences that help the newcomers accomplish their goal – actually personalizing their first day. We asked for community thoughts in the previous newsletter, and after discussing with community members and amongst our team, we are now planning two projects as next steps: "engagement emails" and "newcomer homepage".

• Engagement emails: this project was first discussed positively by community members here back in September 2018, and the team how has bandwidth to pursue it. The idea is that newcomers who leave the wiki don't get encouraged to return to the wiki and edit. We can engage them through emails that send them the specific information they need to be successful – such as contact from a mentor, the impact of their edits, or task recommendations. Please read over the project page, and comment on its discussion page with any ideas, questions, or concerns. Do you think this is a good idea? Where could we go wrong?
• Newcomer homepage: we developed the idea for this project after analyzing the data from the welcome survey and EditorJourney datasets. We saw that many newcomers seem to be looking for a place to get started – a place that collects their past work, options for future work, and ways to learn more. We can build this place, and it can connect to the engagement emails. The content of both could be guided by what newcomers say they need during their welcome survey, and contain things like contact from a mentor, impact of their edits, or task recommendations. Please read over the project page, and comment on its discussion page with any ideas, questions, or concerns. Do you think this is a good idea? Where could we go wrong?

Initial reports on newcomer activity

We have published initial reports on each of the team's first two projects. These reports give the basic numbers from each project, and there are many more questions we will continue to answer in future reports. We're excited about these initial findings. They have already helped us define and design parts of our future projects.

• Welcome survey: the initial report on welcome survey responses is available here. Some of the main findings:
  • Most users respond to the survey, giving it high response rates of 67% and 62% in Czech and Korean Wikipedias, respectively.
  • The survey does not cause newcomers to be less likely to edit.
  • The most common reason for creating an account in Korean Wikipedia is to read articles—not for editing—with 29% of Korean users giving that responses.
  • Large numbers of respondents said they are interested in being contacted to get help with editing: 36% in Czech and 53% in Korean.
• Understanding first day: the initial report on what newcomers do on their first day is available here. Some of the main findings:
  • Large numbers of users view help or policy pages on their first day: 42% in Czech and 28% in Korean.
  • Large numbers of users view their own User or User Talk page on their first day: 34% in Czech and 39% in Korean.
  • A majority of new users open an editor on their first day – but about a quarter of them do not go on to save an edit during that time.

Help panel deployment

The help panel was deployed in Czech and Korean Wikipedias on January 10. Over the past four weeks:

• About 400 newcomers in each wiki have seen the help panel button.
• About 20% of them open up the help panel.
• About 50% of those who open it up click on one of the links.
• About 5% of Czech users ask questions, and about 1% of Korean users ask questions.

We think that the 20% open rate and 50% click rate are strong numbers, showing that a lot of people are looking for help, and many want to help themselves by looking at help pages. The somewhat lower numbers of asking questions (especially in Korean Wikipedia) has caused us to consider new features to allow people to help themselves. We're going to be adding a search bar to the help panel next, which will allow users to type a search that only looks for pages in the Help and Wikipedia namespaces.

How to create a good feedback page?

What is the way to built a good help page? What blocks you when writing an help page? Your replies will help to create better help contents to newcomers, that would be used on Help panel.

Growth team's newsletter prepared by the Growth team and posted by bot, 14:15, 13 February 2019 (UTC) • Give feedback • Subscribe or unsubscribe.

Welcome to the sixth newsletter from the Growth team!

The Growth team's objective is to work on software changes that help retain new contributors in mid-size Wikimedia projects.

Plans for the next three months

The Growth team has been working on features to increase new editor retention for the last seven months. We have made a lot of progress and learned a lot, and we've just finished planning for our next three months. During the next three months, we're going to focus on iterations of the help panel and the newcomer homepage. We have decided not to start the engagement emails project, because we think that we will be able to do better work by improving the projects we have already started. Specifically, these are our team goals:

• Deploy and iterate on newcomer homepage
• Continued iteration on help panel
• Make the help panel available to more wikis
• Add a fourth Wikipedia to our set of target wikis
• Publish in-depth quantitative reporting on the data from this year
• Assemble a report on what our team has learned so far about newcomers

Newcomer homepage

Mockup of potential design for newcomer homepage

The newcomer homepage is our current major project. We hope that community members can read over the project page, and comment on its discussion page with any ideas, questions, or concerns. You can see in the accompanying mockup how we are thinking about the homepage.

We have recently decided on the specifications for an initial version that we can deploy and iterate on:

• Shown in the User space
• Desktop only (mobile comes next)
• Four modules
  • Help module: help links and ability to ask help desk questions
  • Mentorship module: all newcomers assigned a mentor to whom they can ask questions
  • Impact module: shows the number of pageviews for pages the newcomer edited
  • Account completion module: gives some very simple recommendations of how to get started (add an email, start your user page)
• Layout not yet personalized for each user

We're currently running live user tests on this configuration. Future work will include adapting the homepage for mobile, working on a task recommendation module, and considering how to encourage newcomers to visit their homepage.

Help panel

Screenshot from Vietnamese Wikipedia showing the help panel open on the Community Portal, including the "search" bar.

During the last month, the help panel was deployed on Vietnamese Wikipedia, adding it to Czech and Korean Wikipedias.As of 2019-03-14:

• 2,425 newcomers have seen the help panel
• 422 of them have opened it
• 175 have clicked links
• 27 have run searches
• 40 have asked questions

We have been analyzing the data around usage, and we'll be publishing numbers in the coming weeks. At a high level, we see at least some users are being helped by the panel, with many clicking on links, running searches, and asking questions. We do not yet see any problems that have arisen from the help panel. Therefore, we think that the help panel is generally a positive feature – though data is still coming that will allow us to see its numerical impact. If other wikis are interested in using the help panel, please contact us on our team's talk page, in the language of your choice.

Over the past month, we have iterated on the help panel to take into account the usage patterns we are seeing. You can see in the accompanying image how the help panel currently looks.

• We added a search capability, in which users can search the Help and Wikipedia namespaces.
• The help panel was previously available whenever a newcomer was in "edit" mode. We are now also showing the help panel when a newcomer is in "read" mode on a page in the Help, Wikipedia, or User namespaces.

We want to see whether users find the "search" useful. If so, we may spend time on improving search results. We're also looking forward to learning whether exposing the help panel in "read" mode in more namespaces will increase usage.

Growth team's newsletter prepared by the Growth team and posted by bot • Give feedback • Subscribe or unsubscribe.

18:19, 18 March 2019 (UTC)

First, my apologies if you found profanity where I wrote none. I used no profane words at Talk:Reading/Web/PDF Functionality. In UK law, any such implications of my actual phrasing are in the mind of the reader. On the other hand, overtly explicit words are often allowed in Wikipedia discussions. If I have broken any mores of the perahps distinct MediaWiki community, then I must apologise unreservedly for my ignorance. But "spread profanity" I did not.

But you made other accusations which I find disturbing and puzzling.

I have been contributing to Talk:Reading/Web/PDF Functionality for a time measured in years. To characterise me in perjorative manner as just "showing up" there is absurd, especially when it was you who did so.

I did indeed explain my concern, it was you who lacked the knowledge to understand what I was saying, as you later explained.

You claimed to be "interested", asked for a link, and found it "curious". Forgive me, but how am I supposed to know from such a response that our Lead Product Manager, Contributors, can nevertheless disclaim all involvement in a contributor tool such as book creation?

I reply to you here because it has nothing to do with the topic in question, yet it seems wrong that such bizarre accusations as yours go unanswered. Steelpillow (talk) 19:49, 12 April 2019 (UTC)

I'm confused. Given that you bring up UK law, what do you think is heard in the mind of your audience when you repeatedly scream "WTF" online? Are you aware of the Public Order Act 1986 and how section 5 has been interpreted?

My review of your comments was to solely to determine whether to block your account for violation of the Code of Conduct, which is binding on all participants on this wiki. Your aggressive tone on following me to my talk page is going a long way towards convincing me I was wrong to hold back.

I am not LPM for Contributors, and haven't been for over a year, sorry.

Please note the Code of Conduct, reproduced below, with respect to personal attacks, deliberate intimidation and derogatory comments. I would ask you to be more respectful of your volunteer colleagues in the future, and to ensure that information about your paid position remains up-to-date. Thank you. I shall not be watching for your reply. Steelpillow (talk) 08:26, 13 April 2019 (UTC)

"Unacceptable behavior

"Harassment and other types of inappropriate behavior are unacceptable in all public and private Wikimedia technical spaces. Examples include but are not limited to:

"* Personal attacks, violence, threats of violence, or deliberate intimidation.

"* Offensive, derogatory, or discriminatory comments."

Welcome to the eighth newsletter from the Growth team!

The Growth team's objective is to work on software changes that help retain new contributors in mid-size Wikimedia projects.

May was a busy month, and we apologize for a slightly late newsletter.

General news

• The Growth team will begin to work with the Arabic Wikipedia community as a new target wiki. This is in addition to Korean, Czech, and Vietnamese Wikipedias.
• Several members of the Growth team attended Wikimedia Hackathon. To see what we worked on and learned, read this update (in English).
• Wikimania 2019 is coming up in August. The conference will include a "Community Growth" space, for sessions about how our communities expand through software and programs.

Early results from newcomer homepage release

A newcomer homepage on Czech Wikipedia (displayed in English language)

• The newcomer homepage was deployed in Czech and Korean Wikipedias on May 6 for desktop users. It is deployed in an A/B test, so that half of newcomers have access to the homepage and half do not. They access it by clicking on their username in their personal tools along the top of the window.
• After about a month of usage, we see a few interesting trends. We think that the usage is going well so far, as we continue to work on the feature
  • About half of users who visit the homepage click on a link or button.
  • About half of users visit the homepage more than once, with about a fifth of users visiting on multiple days.
  • Users are interacting with all the different modules on the page -- there is no clear favorite.
  • Users have been asking questions to their mentors -- but not on the help desk.

Next steps for homepage

Mockup of mobile newcomer homepage

• Because we are seeing good reactions to the homepage from the first users, we are prioritizing work that helps more users find their homepage:
  • Mobile homepage: the team is currently building the mobile version of the homepage. We tested this design with five users, giving us confidence that the design is strong.
  • Features to aid discovery: only a minority of newcomers who have a homepage will find their homepage on their own. The team is designing features that help newcomers learn where to find their homepage. The most important feature will point to the homepage link using a GuidedTour.
• User tests showed that the most important thing to add to the homepage are clear task recommendations to help newcomers get started with editing right away. This is the module that we will be working on next.

Future of team in the next year

• The Growth team has been working since September 2018, and we're now planning for the work we'll be doing for the next fiscal year, which begins in July.
• Though we have not yet developed a feature that clearly increases growth in our target wikis, we believe that the features we have been developing have high potential to increase growth if we continue to work on them.
• Therefore, the team will continue to work on the features we have started, and we will develop related features that improve the overall newcomer experience. These features may include:
  • Improvements to how newcomers can build their user pages and develop their on-wiki identity. See initial notes here.
  • Improvements to how newcomers receive notifications on-wiki and through email, so that they quickly find out if other users are contacting them.
  • Processes that help newcomers get awards or recognition for good work.
  • Ways for newcomers to see the activity on the wiki and find others who share their interests.
• We will start discussions with communities to help us define these ideas before we work on them.

Growth team's newsletter prepared by the Growth team and posted by bot • Give feedback • Subscribe or unsubscribe.

09:02, 13 June 2019 (UTC)