Trust and Safety Product/IP Info/Updates/ja
: Functionality changes and graduating the feature out of beta
IP info became available on all wikis as a beta feature in 2022. Since then, it has gone through a lot of changes:
- Spur as an additional data source. Initially, data about IP addresses was mostly coming from Maxmind, and was supplemented by our own on-wiki data. In the previous update from May 2022, we mentioned that we were contacting Spur, another source of information about IP addresses. Since then, we have integrated their data into IP Info, and currently, our feature uses Maxmind, Spur, and on-wiki information. For a detailed description on what data comes from which source, see T341395.
- A lot of development was part of our broader work on temporary accounts (T340895). Here is an overview of the most important changes:
- Full or no information. There have been two levels of access to the IP Info data: Basic and Advanced. We have decided to align this with the settings making it possible for experienced users to see IP addresses of temporary accounts. Everyone meeting the requirements defined in the Access to Temporary Account IP Addresses Policy will have full access to the IP Info data, and those not meeting the requirements will simply not have access to IP info. (T375086)
- Special:IPInfo. Many IP addresses may be associated with a given temporary account. We are building a new special page to address this. It will show tabulated IP data for a temporary user where each row will display information for an IP address. This page will be linked from the the Contributions page. (T349534)
- IP Info on Special:Contributions for temporary accounts. When viewing Special:Contributions for a temporary account, users with access to IP Info data will have information about the IP address used most recently by the temporary account. (T349715)
- The IP Info popup is displayed next to IP addresses. On wikis with temporary accounts enabled, the IP Info popup will be displayed also next to temporary account names. (T349716) In the popup, a help link will be displayed to help users understand better what the feature is and what it offers exactly. Most likely, the project page will be linked there. (T375090)
- Graduating out of beta. We no longer need to keep IP Info as a beta feature and have decided to make it a regular part of the interface. It will be useful for all logged-in users checking IP address data to moderate and maintain the wiki. (T356660)
Older updates
本日付で、IP 情報機能をベータ機能としてすべてのウィキに実装。
テストウィキ上の試運転後、多くの意見が寄せられました。以下に重要な部分をまとめます：
- MaxMindのデータ品質に対するフィードバックは最多で重要度が最も高いものでした。MaxMindのデータ品質は、プロキシデータに限ると、よくありません。これに関してMaxmindに連絡をとりましたし、Spurからは先方のデータフィード提供を交渉しました。Spurのデータフィールドを入手した段階で機能に組み込み、複数の情報源由来の情報を提示できる見込みです。
- We heard about the interface being unclear about what information is available and what isn't. We are working on improving the labels and providing better guidance about the information displayed.
- We heard a request about expanding the tool to include global information and also include information about IPs that have not made any edits on the given wiki. We will be looking more into both of these requests. We have done some prior investigation into showing global information.
We would love to hear more comments. Please leave them as you use the tool. Your opinions will help improve it.
IP情報機能をテストウィキにベータ版として展開。当初計画として、試験運用を4月半ばまでテストウィキで行い、大きな問題がない限り、全てのプロジェクトに展開予定。その後もベータ段階を保持します。
以下に試験をお願いしたい注目点を挙げておきます
基本情報か高度な情報か
There are two levels of access to IP information. Users with Autoconfirmed will be able to access the Basic information. Users with advanced privileges (admin, sysop, bureaucrat, checkuser) will be able to access the Advanced information. Advanced information includes City, State, ISP, Organization + Basic. Everything else displayed in the above screenshot will be available in Basic.
テストウィキで高度な情報モードの試用を希望する皆さんは、議論のページに投稿して臨時の管理者権限付与を申請してください。
アクセス
In order to activate IP Info the user will need to agree to a disclaimer stating that this information is being accessed for anti-vandalism purposes only. Once activated, the user will be able to access both the IP Info popup (on log, history and recent changes pages) and the IP Info infobox (on contributions page). There will be a log to keep track of how IP information is being accessed. This is purely for Legal purposes. Only WMF Trust & Safety staff will have access to this log for the time being.
ポップアップ表示と情報ボックス
There are two places to access this information: the popup and the infobox. The popup is intended to be a quick way to access specific IP details which can help while patrolling on the recent changes, log or history pages. The full infobox will be available on Special:Contributions. Clicking on the popup will lead to the infobox.
フィードバック
When the tool is available on all projects there will be a link to provide feedback directly through the feature itself. This will allow for structured feedback to be collected in multiple languages. In the meantime, please reach out to us on the talk page and provide feedback.
以下の各点について、皆さんのご意見ご感想をお待ちしています。
- What did you like about this tool?
- What did you find confusing or missing?
- How else can we improve this feature?
今後
今後の可能性を含めて立案段階の機能改善はいくつかあがっています。
- Identifying and incorporating new streams of information into the feature. This can include sources like Spur that we have discussed in the past. This will also help us get better coverage for IPs in different parts of the world.
- Bringing this information into CheckUser. Checkusers will benefit from having this key information at their fingertips.
We don’t have a firm timeline for when we will be working on these. We want to ensure the tool is useful in its current state before adding new features. Our top priority is to build a feature that patrollers across different projects use and find helpful.
The Anti-Harassment Tools team has recently wrapped up its work on delivering key changes to SecurePoll and assisting with the Wikimedia Foundation Board of Trustees elections 2021. We are back to working on IP Info and hopefully this page will see many more updates in the near future. Since we were gone, here's the big updates on this project:
- We received MaxMind access. It took longer than anticipated but we finally have access to all the key data we needed.
- We are currently working on delivering on the mocks we referred to in our last update. One key addition to the data has been the inclusion of a data point indicating whether the IP address is v4 or v6.
IP Info product development is well underway. We wanted to take this opportunity to tell you about where we are at and get your feedback on the direction.
- User interviews & task model
We conducted user interviews to understand how editors currently patrol IPs. This gave us a rough understanding of the IP patrolling process, information required and tools used. Based on this research we came up with a model of how the task of IP patrolling is usually conducted. After a few rounds of feedback from design, engineers, research and T&S folks here is what we came up with:
As we understand it now, the IP patrolling process usually starts from RecentChanges, an editor’s Watchlist or from a page that the editor knows gets vandalized often. When looking at the edits of such a page the patroller first looks for clear red flags like edit flooding, lack of edit summary, large deletions etc. They then look for more specific on-wiki information like if the IP has a talk page, if it has ever been blocked in the past, its global and local contributions, and in the case of English Wikipedia, if there is a mention of the IP on the LTA page.
Based on this initial research they decide if an IP is worth looking into further. If it is, they use external tools to find more information about the IP, like: location, proxy usage and organization that the IP might be linked to. This process is not completely accurate since different databases have different information on the same IP. Oftentimes, based on the location of the IP and the location of the IP tool, the information given might be very different.
Finally, based on the information collected they decide which action would be most appropriate. Again, this decision takes into account various factors like the policies of that wiki, the scale of the collateral damage caused by a range block, consistency in editing patterns etc.
- Mock-ups
Based on feedback from the first round of user interviews, we have settled on the following product approach.
-
Popup shown on IP addresses, showing on-wiki information about the IP. -
Accordion box on top of Special:Contributions that shows both IP and on-wiki information.
| IP情報 | 最低限必要とされる利用者権限 |
|---|---|
| 位置 | 管理者 / チェックユーザー |
| ISP/ドメイン | 管理者 / チェックユーザー |
| ASN | 管理者 / チェックユーザー |
| 組織 | 管理者 / チェックユーザー |
| 接続種別 | 自動承認された利用者 |
| 利用者種別 | 自動承認された利用者 |
| プロキシ情報 | 自動承認された利用者 |
| 静的 / 動的 | 自動承認された利用者 |
| IPの利用者数 | 自動承認された利用者 |
Since the patrollers need on-wiki information about the IP before they decide to investigate it we are going to add a popup that shows block and contribution information. The popup would be accessible by clicking an information icon next to the IP address on pages like RecentChanges, Watchlist and History.
If the patroller decides to dig deeper into an IP address by going to their Contributions page, they'll be able to see a collapsible box that shows more IP related information.
- Access to information and risk to anonymous editors
By making the IP information so readily available we hope to remove some of the barriers that our non-technical patrollers might be facing in reliably getting this information. At the same time, we hope this streamlines the process for users who are currently relying on external tools. We also recognize that easy access to this information might be putting our anonymous editors at risk, especially because some of the IP information, like location and organization, can easily help in identifying a person.
We need to balance the concerns of ease of use and risk to anonymous editors. To do this we plotted the different pieces of IP information on a graph with Risk on the Y axis and Usefulness to patrolling on the X axis:
This exercise wasn't completely scientific and was based on the learnings from research and estimates of the team (please see the questions below if you'd like to contribute). Two possible clusters appeared, the high risk one mostly containing information that could reveal an editor’s location.
We are planning to show all on-wiki information to all editors that are auto-confirmed and above. Auto-confirmed and above editors will also have access to IP information that doesn't reveal possibly personal information about anonymous editors. This would include things like proxy and static/dynamic-ness of the IP. Finally, Admins and Checkusers will have access to more IP information like location, organization and domain.
- Questions
- Is there any other information you look at before deciding to investigate an IP?
- When investigating an IP what kinds of information do you look for? Which page are you likely on when looking for this information?
- What kinds of IP information do you find most useful?
- What kinds of IP information when shared, do you think could put our anonymous editors at risk?
The project is currently under backend development as we are looking into sources to pull IP Information from and what kind of information we should display and to whom.
機能を積んだ仮の試作版をお見せします。現状のプランではIPアドレス（利用者の）投稿記録ページに情報ボックスを設け、当該のIPアドレスの情報を掲載する計画です。また併せて閲覧する利用者の権限ごとに情報を分岐する案もあります。自動承認またはそれより上の権限がある利用者は全員、これを閲覧できます。その意味には、より上位の権限がある管理者やチェックユーザーなどに、さらに秘匿すべき情報の閲覧許可も含まれる可能性があります。
この試作版を見た皆さんには、次の各点をご検討願えないでしょうか。
- IP アドレスに関して、皆さんが詳細情報を調べる場面とは？
- ぜひ知りたい情報とはなんですか？
- 情報を目にする場所として、どこが良いでしょうか？
- この情報はどうお役に立ちそうですか？ さっそく何かに使ってみるとして、それはどんな作業でしょうか？
皆さんが考えをトークページに投稿されるのをお待ちしています。今後の作業計画の参考にさせていただければありがたいです。
- We have done an initial technical investigation into this project. Follow along on phab:T248525.
- We are currently looking into the various services that provide information about IP addresses. Follow along on phab:T251933.