WikiCommunication

This page offers an overview of what the Wikimedia Foundation's Product Department is doing in 2020-2022 to improve communication between volunteers using Mediawiki talk pages.

This page contains information about the objectives of this work, the projects that are underway, and why improving communication is a priority.

To follow how this project is developing, the teams recommend adding this page to your watchlist:

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Objectives and Priorities

Current Work

Objective	Initiatives	Team(s) Responsible	Project Page
Improve communication between people using the Android app to publish edits and the spectrum of volunteers who encounter these edits.	Notification Enhancements Refreshed Messaging Interface Customizable Toolbar Namespace Search Onboarding and Guidance Enhancements	Android Team	Android/Communication
Contributors, across experience levels, can intuitively and confidently communicate with one another using Wikipedia talk pages on the web, across platforms.	Mobile New Topic Tool Reply Tool Topic Subscriptions Usability Improvements	Editing Team	Talk Pages Project
Improve communication between registered and unregistered volunteers.	Phabricator: T278838	Android Team Editing Team Growth Team iOS Team Web Team	On-wiki communication
Help causal readers identify and feel motivated to seize opportunities to participate	iOS Notifications	iOS Team

Background

As, "...fundamentally social and community-driven projects...", communication is a core part of Wikimedia wikis. Communication helps shape these wikis' policies, culture and ultimately, the knowledge that is and is not represented within them.

The trouble is, communicating on-wiki happens on talk pages which can be challenging for people, across experience levels, to use on the web and within Wikipedia's native Android and iOS apps.

This program is designed to make participating in communication, whether via desktop, mobile web or the apps, an understandable and rewarding process for participants, both veteran and new.