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Продукт довіри і безпеки

This page is a translated version of the page Trust and Safety Product and the translation is 31% complete.
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Згідно зі Стратегією руху Вікімедіа, рух повинен бути інклюзивним, гостинним, безпечним і вільним від переслідувань. Це наше спільне зобов'язання, і ці питання стосуються всіх, як членів руху, так і всіх користувачів наших платформ.

Продукт довіри і безпеки
Забезпечення технічного компонента довіри та безпеки, сприяння благополуччю всіх користувачів платформ Вікімедіа.
Група: Продукт і технологія
Члени команди: #Team members
Відставання: #Trust_and_Safety_Product_Team
← Anti-Harassment Tools

У контексті онлайн-спільнот та платформ ця проблема відома як довіра та безпека. Наша команда працює в цій галузі та розробляє програмне забезпечення для розв'язування питань цифрової безпеки, онлайнової приватності, цілісності знань тощо. Ми співпрацюємо з різними зацікавленими сторонами, щоб охопити ці питання з різних боків.

Члени команди

Steward liaison with the team (volunteer)

Як ми працюємо

We provide the technical component of trust and safety, contributing to the wellbeing of all users of the Wikimedia platforms. We do this by:

  • Building software that allows anyone to take actions to enhance their security and privacy,
  • Working with community functionaries, and learning from community-led strategies, to tackle vandalism, disinformation, and other unwanted behaviors,
  • Working with our colleagues in Site Reliability Engineering, Security, and Legal on scaled abuse work and to ensure we keep up with the data privacy standards and regulations.

Our team reaches out to functionaries like stewards, CheckUsers, and others. We do that to ensure that what we do is informed by everyday experiences of our volunteers. We also work with the Research team to ensure that our strategies are supported by scientific methods, models, and insights.

Selected projects

Future projects

See the draft annual plan for the year 2025–2026, section Trust & Safety (WE4).

Current projects

In the annual plan for the year 2024–2025, our work is documented in the objective WE4, Trust & Safety, key results 1, 2, and 4. These are executed as the following projects:

  • Temporary Accounts: this project creates temporary user accounts for unregistered users when they edit any wiki project. This enhances user privacy by reducing the amount of personally-identifiable information that would otherwise be exposed by unregistered editors.
  • Incident Reporting System: the aim of this project is to make it easy for users to report harmful incidents safely and privately, and bring them to the attention of specialists. These specialists include: administrators, Arbitration Committees, other community functionaries, and the Wikimedia Foundation Trust and Safety staff. The goal is to have unwanted behavior addressed effectively and with appropriate urgency. It is a requirement of the Universal Code of Conduct to have a reporting system in place, and it's also captured in the the Movement Strategy recommendations.
  • Getting better at blocking bad activity on wikis: IP addresses are increasingly less useful as identifiers of an individual actor, and blocking IP addresses has unintended negative effects on good faith users. This project will aim at decreasing collateral damage and increasing the precision in anti-abuse actions.

Other projects

  • IP Info: this project aims at providing patrollers with reliable information about IP addresses. This makes it easier and more efficient for functionaries to protect the projects and communities from unwanted behavior.

Metrics and instrumentation

Decision records

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