Platform Engineering Team/SOPs/Intake Process
This page is currently a draft.
Platform Engineering Work IntakeEdit
The Platform teams primary work intake is via the Tech Steering Committee process. This group is comprised of both Product and Technology department leaders, they meet every two weeks to review inbound proposals and status of inflight work via the Foundational Technology Requests board.
To have work reviewed by this group the first step is to submit a request using the New Foundational Technology Request form.
Individual Value Stream Intake ProcessesEdit
The team meets throughout the week to review and triage incoming requests, bugs, or feature support on a rolling basis.
For questions or requests for consultations, you can create a task on the API Platform Consultation Phabricator board and tag it #api platform.
For work related to bugs, features or support on API Platform products and services, you can create a task on API Platform General Phabricator board, and assigned it to vpoundstone(Virginia Poundstone).We also welcome questions and feedback on our talk page.
MW Expedition / RESTbase SunsettingEdit
Platform Operations and DumpsEdit
You can open a phabricator task and add the Dumps-Generation tag to your report or request. Someone will respond to your task within one working day, barring leave or illness or ongoing site emergencies.
If the bug you are reporting is urgent, resulting in dumps being generally broken, you can report it in #wikimedia-tech in addition to creating a phabricator task. Someone will look at it as soon as they are available, as long as some other site emergency does not pre-empt it. That can again take up to one business day but a best effort will be made.