What We DoEdit
Design Research collaborates with Design, Analytics, Engineering, Product and the Wikipedia Community in order to help define what, at a high level teams should build and why (Generative Research). Also, Design Research supports iteration of concepts and functionality toward a usable and intuitive experience for users (Evaluative Research). Design Research, including both generative and evaluative research rely on a toolkit of research methodologies to provide findings informing decision making, concept development and concept iteration. Though the design team has been performing evaluative research to support iteration, design research is a new department at Wikimedia Foundation, and is growing and evolving to support the movement, the community and the foundation.
Participate in Research!Edit
If you would like to participate in future research, please opt in by completing this survey. From this survey we will understand what kind of research would be best to invite you to participate in. Also, if you have opted in to be a research participant and would like to opt back out, please send us an email at firstname.lastname@example.org asking us to remove your information from our database of opted in participants.
Supported Teams and ProjectsEdit
- Visual Editor: desktop and laptop
- Mobile Editing
- Acquisition of new users:
- Guided tours
- Task suggestions
User Experience / Beta FeaturesEdit
Archives of Broader Wikimedia Research TeamEdit
Methodologies for Design ResearchEdit
Heuristic Evaluation / Cognitive Walkthrough
Guerrilla Research / Cafe Research
Unmoderated remote usability testing
Moderated remote usability testing
Unmoderated and moderated task benchmarking
Tools for Design ResearchEdit
Google Hang Outs OnAir - "Usability lab" for moderated, remote generative and evaluative research.
Usertesting.com — Unmoderated remote scripted usability testing (only 15 minutes per session)
Optimal Sort - Unmoderated card sorting tool
SurveyMonkey.com — Surveys with some analysis tools and simple logic.
Qualtrics - Surveys with more analysis tools and more complex logic capabilities.