Wikimedia Technology/Annual Plans/FY2019/TEC11: Support Fundraising Activities/Goals

Program Goals and Status for FY18/19

TEC11: Support Fundraising Activities

• Goal Owner: Erika Bjune
• Program Goals for FY18/19: The Advancement teams are able to effectively use required fundraising tools, and run all planned fundraising campaigns without technical blockers. Donor-facing and internal fundraising features are maintained or improved.

Donor privacy and security are maintained or improved.

• Annual Plan: TEC11: Support Fundraising Activities
  • Primary Goal: None. This is an Advancement support activity.
  • Tech Goal: Foundational

Q1 Goals

Outcome 1 / Output 1.1

Support fundraising activities

Support Q1 campaigns

Dependency: Ingenico

Goal(s)

• Make Ingenico Campaign Ready

Status

 Note: July 2018

In progress

 Note: August 23, 2018

In progress The Central Notice campaigns have moved a bit due to GDPR, so getting Ingenico ready for that campaign.

 Note: September 26, 2018

This goal is now  Done and FR-Tech is actively using it.

Outcome 1 / Output 1.2

Support fundraising activities

Ensure scalability and maintainability for Q2 English campaigns

Dependency: Analytics

Goal(s)

• Run 1 integrity test of the incoming data between Kafkatee and Event Logging.
  • Start bug fixing process based on test results.

Status

 Note: July 2018

In progress

 Note: August 23, 2018

In progress This is still in progress along with GDPR work, a couple small tests have already been done, but will need a few more to be sure everything is working as expected.

 Note: September 26, 2018

The testing is  Done for the old and new systems, and tickets for bug fixing are being worked on.

Q2 Goals

Outcome 1 / Output 1.2

Support fundraising activities

Support Q2 campaigns

Dependency: Ingenico

Goal(s)

• Support Advancement in all Q2 activities
  • Coordinating with payment processors
  • CentralNotice maintenance

Status

 Note: October 29, 2018

Campaigns are fully In progress at this time.

 Note: November 29, 2018

Annual fundraising has officially started.

 Note: December 13, 2018

This is fully In progress and things are going very well. :)

Q3 Goals

Outcome 1 / Output 1.1

Campaign support and any regressions within the fundraising infrastructure are addressed in a timely manner, to minimize or eliminate negative technological impact on all fundraising campaign targets.

Dependency: Advancement

Tech Goal(s)

B: Serving our audiences

D: Technical Debt

Goal(s)

• In Q1, 3 and 4: Fundraising campaigns are supported but are subject to change and managed within standard work weeks
  • Support planned campaigns
  • Recover from Holidays

Status

 Note: January 23, 2019

We are working on the campaign schedule, it's all In progress

 Note: February 27, 2019

Campaigns have been scheduled and are In progress for the rest of the quarter.

 Note: March 28, 2019

Campaigns are still In progress

Outcome 2 / Output 2.2

Donor privacy and security are maintained or improved.

Dependencies on: Security, Legal, Ingenico

Tech Goal(s)

B: Serving our audiences

C: Improve our own feature set

D: Technical Debt

Goal(s)

• Maintain current security procedures and compliance standards for fr-tech and advancement teams
  • Implement system to deliver Donor Data upon request
  • Implement PSD2

Status

 Note: January 23, 2019

*Discussions are In progress now; PSD2 is just getting started but is In progress.

 Note: February 27, 2019

*PSD2 has lowered in priority and N Postponed until Q4.

 Note: March 28, 2019

*PSD2 is something that we will not be doing at this time.

Outcome 3 / Output 3.1

Develop new features  and improve internal systems to support growing fundraising activities and reach. Investigate or enhance donor retention.

Dependencies on: none

Tech Goal(s)

B: Serving our audiences

C: Improve our own feature set

D: Technical Debt

Goal(s)

• Re-architect Contribution Tracking system to improve internal visibility, reliability and scale.
  • Break down contribution tracking and provide estimates

Status

 Note: January 23, 2019

* This is now In progress

 Note: February 27, 2019

* This is continuing and In progress and should run through the end of Q3.

 Note: March 28, 2019

* The re-architect Contribution Tracking system is now  Done and we are currently implementing it.

Q4 Goals

Outcome 1 / Output 1.1

Campaign support and any regressions within the fundraising infrastructure are addressed in a timely manner, to minimize or eliminate negative technological impact on all fundraising campaign targets.

Dependency: Advancement

Tech Goal(s)

B: Serving our audiences

D: Technical Debt

Goal(s)

• In Q1, 3 and 4: Fundraising campaigns are supported but are subject to change and managed within standard work weeks
  • Support planned campaigns

Status

 Note: May 30, 2019

• In progress and ongoing

 Note: June 27, 2019

•  Done for the FY.

Outcome 3 / Output 3.1

Develop new features  and improve internal systems to support growing fundraising activities and reach. Investigate or enhance donor retention.

Dependencies on: none

Tech Goal(s)

B: Serving our audiences

C: Improve our own feature set

D: Technical Debt

Goal(s)

• Re-architect Contribution Tracking system to improve internal visibility, reliability and scale.
  • Work on but possibly not release contribution tracking

Status

 Note: May 30, 2019

• This is In progress

 Note: June 27, 2019

• Re-architect Contribution Tracking system was deprioritized for now N Postponed for next FY

Outcome 3 / Output 3.3

Keep up to date on current payment systems integrations, or integrate with new providers to maintain reach and flexibility.

Dependencies on: none

Tech Goal(s)

B: Serving our audiences

C: Improve our own feature set

D: Technical Debt

Goal(s)

• Possibly some recurring donation features
• Start development on the India form

Status

 Note: May 30, 2019

• This is In progress

 Note: June 27, 2019

• The India form development is Partially done and will continue next quarter.