Wikimedia Apps/Team/iOS/Navigation Refresh/Updates

Overview

Updates

September 2024

• We released the Profile menu into the Beta version of the App! This is the first phase of the larger Navigation refresh. Profile gives you quick access to Watchlist, Notifications, Talk Page, and more from the Explore tab, and while reading an article. Several items that previously lived in Settings have now been moved into the Profile Menu. Future improvements will continue to be made to the Profile Menu, and it will eventually be accessible throughout the app, so we appreciate you testing it out and leaving feedback on the discussion page.
  • Testing instructions
    • Follow the steps to download Test Flight https://testflight.apple.com/join/Z0AU0KXC on your iPhone or iPad
    • Open the Profile menu in the top-right corner while reading any article, or in the top-right corner of the Explore tab.
    • Please share any suggestions for improvement, or report any bugs, glitches, or crashes to iOS-support@wikimedia.org. Thank you for using our app!

August 2024

• Results from usability testing T351834: Two variants were tested with qualitative user testing on userlytics using Figma prototypes. In all, we had 98 total participants in user testing, yielding 86 usable tests.
  • Our research goals were:
    • Update app navigation to improve feature discoverability.
      • Placement: Can the participants find the existing features in the app?
      • Do participants understand what could be found in each tab bar destination?
      • Would participants know where to find new features/content?
    • Evaluate app usability
      • Navigation and orientation: Can participants navigate to and from different areas of the app?
      • Can they navigate between article view and the main view?
      • Activity: Do experienced contributors have easy access to editing related pages and features? Do readers have easy access to reading related pages and features?
    • iOS specific expectations
      • User interface: Does the UI fit with the iOS experience?
  • Our testing audience included:
    • Those with a range of editing experience:
      • Readers
      • Newcomers
      • Experienced editors
    • Users who spoke the following languages:
      • English
      • Arabic
      • German
      • Chinese (Simplified).
      • From countries: Austria, Brazil, Canada, China, Colombia, Egypt, France, Germany, Guatemala, India, Iraq, KSA, Malaysia, Oman, Pakistan, Singapore, South Africa, UAE, United Kingdom, United States
    • A wide range of age and gender identify:
      • Identify as female: 31, Identify as male: 67
      • Age: 19-57
  • App Navigation Variants tested:
  • Variant A

Variant A

• Variant B

Variant B

• • Both variants introduced the following changes:
    • Places being less prominent (no longer it’s own tab)
      • When asked to find it people were able to in both variants
    • History being less prominent (no longer it’s own tab)
      • When asked to find it people were able to in both variants
    • A tab for tabbed article browsing
    • Inverted relationship between Settings and Profile
  • The variants differed in the following ways:

Variant A	Variant B
Notifications in the header of every view	Notifications as a tab
Watchlist located within Notifications	Watchlist located within the Activity tab
Profile as a tab	Profile in the header of the Home view
Saved articles as a tab	Saved articles within the Activity tab

• • Variant B also introduced the concept of Activity, which is a tab that houses: Reading lists, Saved articles, Watchlist, Suggested edits, and Reading history
  • Results
    • Places being less prominent (no longer it’s own tab)
      • When asked to find it people were able to in both variants
    • History being less prominent (no longer it’s own tab)
      • When asked to find it people were able to in both variants
    • Watchlist located within Notifications vs. in the Activity tab
      • All 8 participants had difficulty finding it within Notifications
    • Profile as a tab vs. in the header of Home
      • When asked to find it people were able to in both variants
    • Saved articles as a tab vs. in the Activity tab
      • 5/10 participants had difficulty finding it in the Activity tab
      • 7/9 participants had an easy time finding it as a tab
  • Next steps:
    • We combined insights from both versions into the wireframes shared above. We will plan to make the changes in phases throughout the next year.
    • Additional testing could be done to better understand how each proposed change performs against each specific concern/goal as we add them.