Topic on Project:Support desk

The password reset was not handled. Maybe no provider was configured?

4 comments • 14:08, 22 January 2018 6 years ago

4

Adrianevs (talkcontribs)

Hi,

Reset password feature do not work on my wiki. I get this message

The password reset was not handled. Maybe no provider was configured?

Please let me know how to fix it ?

Reply 10:16, 9 December 2017 6 years ago

Reception123 (talkcontribs)

Did you configure Manual:$wgPasswordSender (and Manual:$wgSMTP) correctly?

Reply 08:59, 10 December 2017 6 years ago

Bawolff (talkcontribs)

Are you using a custom auth extension or have manually set $wgAuthManagerConfig or $wgAuth

(Note, contrary to what Reception123 said, failing to set $wgPasswordSender or $wgSMTP does not cause this error).

Reply Edited 13:46, 11 December 2017 6 years ago

Huwmanbeing (talkcontribs)

I'm encountering this as well. The SMTP settings are correct (and verified using smtper.net), but despite everything being configured in LocalSettings the Special:PasswordReset page still gives the error, "The password reset was not handled. Maybe no provider was configured?" No custom auth extensions or other customizations are in place, and the installation is up-to-date at 1.30.0. Any thoughts on what might be happening? Thanks! Huwmanbeing (talk) 14:08, 22 January 2018 (UTC)

Reply Edited 14:08, 22 January 2018 6 years ago

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