Topic on Project:Support desk

Registered User not allowed to edit. Not receiving Email to confirm email address.

3
Kuhitkuhit (talkcontribs)

Developed this problem since I deactivated automatic registration. I can still as the administrator create users, however when the user login, the wiki shows that he is logged in but when he tries to edit it says: "You do not have permission to edit this page, for the following reason: You must confirm your e-mail address before editing pages. Please set and validate your e-mail address through your user preferences."

Tried clicking on "user preferences" but it does not allow me to "check" all the boxes in "email options".

Also when I click on "Confirm e-mail address"
This message shows:
"A confirmation code has already been e-mailed to you; if you recently created your account, you may wish to wait a few minutes for it to arrive before trying to request a new code."

The problem is: The user does not get the email. So the user can't confirm.

in my localsettings.php the following shows:
$wgEnableEmail = true;
$wgEnableUserEmail = true;
$wgEmailAuthentication = true;
$wgPasswordSalt = true;
$wgEmailConfirmToEdit = true;

AKlapper (WMF) (talkcontribs)

If the email is not received, have you checked your mailserver's error log? Did you receive any kind of bounce notifications? Also thinking of phab:T66795 depending on the mailserver of the recipient...

Alberteranio (talkcontribs)

hello, is this resolved? please let me know how to fixed this..

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