Team Practices Group/Retrospectives/Team Health Check - FY2015Q3

The Team Practices Group (TPG) was dissolved in 2017.

What worked well

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  • conversational nature of the exercise proved insightful and enlightening
  • reputation of THC preceded it - new teams were excited to go through the process
  • revised focus areas worked well - nothing crashed and burned
  • getting people in a room to talk is going to surface interesting, valuable stuff
  • quarterly is about the right frequency
  • tech lead from app team wants to do it monthly!
  • 90 minutes felt like the right amount of time
  • research and data got through it quicker this time
  • teams who've been through it seem to be much more comfortable with it- went smoother
  • calling it "THC" ;-)
  • I think we got the setup and facilitation documented well enough
  • new rating scale, generally speaking
    • helped with facilitation
  • Seeing several THC's was very helpful before running one
  • Genericized (non-tech) revisions seemed to work
  • Language Eng team was especially delightful; great sense of rhythm allowing eachother to speak, listening well - perhaps because fully remote team and they have specific communication practices to enable that - some nugget of wisdom to the 'we are all remote' thing
  • Kevin met with one team lead immediately after, to reflect and try to come up with action items

What puzzles us?

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  • how do we start measuring that the health check is accomplishing anything?+
  • mission and goals being lumped together caused confusion
  • people getting hung up on semantics of focus areas - eg communication internal to the team vs external to the team
  • Why doesn't TPG do the THC?
  • Can we cross-polinate the THC - eg have different TPGers facilitate different teams? Is it best for us to facilitate with the teams we usually work with?

What didn't work well?

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  • lack of coherency of sequencing of the focus areas+++ [kevin]
  • in some cases, the focus area examples were anti-examples++ [kristen]
  • 90 minutes was too long for one group, and too short for a few others (time management)+J+ [arthur]
  • Doing it before the quarter is over caused some confusion/tension+J
  • rank the focus areas before discussing them?+
  • privacy concerns about etherpad (raised by at least 2 teams)+J
  • fun, quality, value, community involvement, destiny (as a result of org changes/C2A), pace
  • new rating scale as words - numerous folks preferred to use numbers (eg 1-5)
  • people still wanted to use half-points on the scale
  • facilitating two health checks back-to-back; including one team that was especially challenging - scheduling
  • Rushing at the end of the session isn't healthy
  • Communication has to span incoming/outgoing AND in-team/WMF/external, so 6 areas