Project:Android/onboarding survey

Onboarding survey for Wikipedia Android app

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Why are we doing this?

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In early 2022, Android introduced a lot of new or enhanced functionality to the app. Watchlist, Talk pages, Revision history, and Notifications – to name a few of them. We want to evaluate if the current onboarding tools are appropriate, as, over the years, onboarding methods have evolved or diverged. With this work, we want to get an overview of the available functionality, review and prioritize it, and examine if certain features need more or less discoverability or onboarding interventions. Improving assistance and guidance is part of enhancing the communication experience on Android (MediaWiki)

See phab:T309783.

Who are we targeting?

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We are targeting app users (newcomers) that have set their primary app language to:

  • Arabic
  • Hindi
  • Japanese
  • Indonesian
  • French

Ideally in our target regions for qualitative research:

  • India (English and Hindi)
  • Morocco, Egypt, DR Congo, and Mali (French & Arabic)
  • Nigeria (English)
  • Indonesia
  • Japan

What do we want to find out?

  • What features are people familiar with?
  • What features have people used?
  • What features do people use most often?
  • Which features are missing?

All of the above is in the context of the Wikipedia Android app.

How do we find out?

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We will show a link to a Google Form survey in the app, similar to what we’ve done in T291850. The survey will be translated to AR, HI, ID, JA, and FR and shown to the audience defined in ”Who are we targeting?”