Problem statement template
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Terminology edit
Define the terms you'll use in this statement
What? edit
What is the problem or opportunity? What does it look like if we made this decision and executed on it?
Why? edit
Why is this valuable? What organizational objective does this support? And how? What if we do nothing?
Who? edit
Can you calculate the RACI? Who is working on the project directly? Who is maintaining a product or code which will be impacted?
Who has an operational responsibility which will be impacted?
- Responsible
- Who is doing the work?
- Accountable
- Who is overseeing the work?
- Consulted
- Who do you need to talk to and why? How do they intersect with this problem or opportunity? Why consulted? What is the level of impact?
- Informed
- For example, program managers/project with dependencies on this work
When? edit
What is the timeframe for making this decision. Are there already known milestones?
Unresolved questions edit
Specific questions that would need to be answered during this decision process
Resources edit
Any other reading or links