Bug management/Workflow

< Bug management

Due to Wikimedia's move to Phabricator this page is outdated and only kept for historical reasons.

This page is a proposal for a new workflow on problem entry that would lead the user to OTRS, RT, or Bugzilla, as appropriate. It is meant to outline the steps that a would be in a problem reporting wizard.

Categories

What sort of problem are you having? (Obviously each of these will need more work and I'm probably missing something, but this is a start.)

Copyright, permission problems: OTRS
Infrastructure and Operations issues: RT

Software issues: Bugzilla

Need help: Village Pump

How to enter the issue

OTRS: ??
RT: ??
Bugzilla: ??
Village Pump: ??

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