Bug management/Workflow

This page is a proposal for a new workflow on problem entry that would lead the user to OTRS, RT, or Bugzilla, as appropriate. It is meant to outline the steps that a would be in a problem reporting wizard.

CategoriesEdit

What sort of problem are you having? (Obviously each of these will need more work and I'm probably missing something, but this is a start.)

Copyright, permission problems
OTRS
Infrastructure and Operations issues
RT
 
Software issues
Bugzilla
Need help
Village Pump


How to enter the issueEdit

OTRS
??
RT
??
Bugzilla
??
Village Pump
??